Updated on 19 Jun 2025 – Stair Path AB (559393-4887)
At Silo Team, operated by Stair Path AB, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our developer onboarding platform and Slack-integrated services. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your data is handled responsibly and securely.
Personal identification data
Payment information
Usage data
Workspace metadata
To provide services
To process transactions
To enhance onboarding
To communicate with you
To comply with laws
Our AI-powered Slackbot operates entirely within your Slack workspace. When authorized, we access only the necessary scope of Slack data required to provide onboarding and workflow guidance. We do not store private messages or content unless explicitly configured to do so by your workspace admin.
We do not sell or rent your personal information. We may share information under the following limited circumstances:
With trusted service providers (sub-processors)
When legally required
During corporate changes
To protect rights and safety
A complete list of our sub-processors is available at: https://www.siloteam.com/sub-processors
We implement industry-standard encryption, access controls, and security practices to protect your personal information. While we strive to safeguard your data, no digital system is entirely immune to breaches.
We use cookies and similar technologies on our website (not within Slack) to:
Improve experience
Analyze behavior
Personalize content
You can manage cookie preferences through your browser. Disabling cookies may affect some website functionalities.
Under GDPR and other laws, you have the right to:
Access and control data
Restrict or object
Data portability
Withdraw consent
Lodge complaints
We retain personal data only as long as necessary to provide services, comply with laws, or resolve disputes. Workspace data from Slack may be retained only while the Slackbot integration is active, and deleted upon deactivation or request.
Silo Team does not use any data obtained via Google Workspace APIs to develop, improve, or train generalized AI or ML models. This includes all data accessed through Google OAuth scopes.
Silo Team uses OpenAI models to support intelligent Slack-based onboarding, offboarding, and training experiences. Our LLM provider (OpenAI) does not retain customer data passed to the API, does not use it for model training, and operates within compliant U.S.-based infrastructure.
LLM Tenancy
LLM Residency
LLM Retention
We may update this Privacy Policy periodically. All updates will be posted here with a new effective date. Continued use of our services signifies your acceptance of the changes.
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Silo Team (Operated by Stair Path AB)
21 Trappstigen
Saltsjöbaden, Nacka, 13337
Sweden
support@silo.team